Leon188 Privacy Policy

01 Introduction and Scope

This Privacy Policy applies to personal information processed through the Leon188 website, player accounts, customer support channels, casino games, sportsbook services, promotional systems, and payment functions. It applies whether a player visits Leon188 without registering or creates an account and uses real-money services.

By using Leon188, you acknowledge the processing described in this policy. This document should be read together with the Leon188 Terms & Conditions and the information provided on the Responsible Gambling page.

02 Information We Collect

Leon188 may collect information that you provide during registration, identity verification, payment activity, account maintenance, or support contact. Depending on the service used, this information may include:

• your legal name, date of birth, nationality, residential address, mobile number, and email address;
• account credentials, security preferences, verification status, and communication history;
• identity documents, proof of address, age verification records, and payment ownership evidence;
• deposit and withdrawal information, MYR transaction values, payment references, and selected banking channels;
• gaming activity, including wagers, odds, casino sessions, bonuses, wins, losses, and account limits; and
• technical information such as IP address, browser type, operating system, device identifiers, access times, and security events.

Leon188 aims to collect only information reasonably necessary to provide and protect its services. Players should not provide unrelated personal information or disclose passwords in a support conversation.

03 How Information Is Collected

Leon188 collects information directly when you create an account, update your profile, contact support, set a deposit limit, request self-exclusion, claim a bonus, place a wager, or submit verification records. Information is also generated automatically as you use Leon188, including transaction logs, gaming records, login history, and device security data.

Additional information may be received from payment providers, identity verification services, fraud prevention systems, banks, and eWallet operators. For example, an FPX or DuitNow transaction may provide Leon188 with a payment reference, value, date, status, and limited account-holder confirmation.

04 Purposes of Data Processing

Leon188 processes personal information to register and administer accounts, confirm that players are aged 21 or above, verify identity, process MYR payments, settle wagers, calculate bonuses, respond to enquiries, prevent fraud, and maintain platform security.

Leon188 may also analyse account activity to improve service stability, understand player preferences, identify technical faults, enforce the Terms & Conditions, and detect harmful gambling patterns. Responsible gambling analysis may consider deposit frequency, rapid increases in stakes, repeated failed deposits, prolonged sessions, or attempts to reverse protective limits.

Where communications are permitted, Leon188 may use contact details to provide account notices, security alerts, service changes, or relevant promotional information. Essential messages about withdrawals, identity checks, security, or account restrictions cannot always be disabled because they are required to operate the service safely.

05 Legal and Operational Grounds

Depending on the circumstances, Leon188 processes information because it is necessary to provide requested services, protect legitimate operational interests, meet legal or compliance duties, prevent fraud, defend legal claims, or act with a player's consent.

Legitimate interests include securing Leon188 systems, preventing account takeover, maintaining accurate transaction records, investigating bonus abuse, protecting players, improving website performance, and supporting fair casino and sports betting operations. Leon188 considers the impact on player privacy before relying on these interests.

06 Identity and Age Verification

Leon188 services are available only to eligible adults aged 21 and above. Leon188 may request a government-issued identity document, proof of address, payment ownership evidence, or a current photograph to confirm identity and reduce the risk of impersonation, underage gambling, duplicate accounts, or payment fraud.

Verification records are handled with restricted access and used only for legitimate account, security, compliance, and payment purposes. If the information supplied does not match an account, Leon188 may pause deposits, wagering, bonus access, or withdrawals while the discrepancy is reviewed.

07 Payment and Financial Information

Leon188 supports payment channels familiar to Malaysian players, which may include FPX Online Banking, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, cards, and selected digital assets. Payment availability may vary.

Leon188 records information required to reconcile deposits and withdrawals, prevent chargebacks, investigate unauthorised activity, and confirm that a payment method belongs to the registered player. Complete banking credentials and online banking passwords should never be provided to Leon188.

Payment providers process certain information under their own security and compliance controls. Leon188 receives only the data reasonably required to confirm or investigate a transaction. Transaction records may be retained for audit, dispute, fraud prevention, and compliance purposes after an account has closed.

08 Cookies and Similar Technologies

Leon188 may use essential cookies and comparable browser storage to maintain sessions, remember security preferences, balance website traffic, and prevent unauthorised access. Without essential technologies, important account and payment functions may not work correctly.

Performance data may help Leon188 understand page load times, browser compatibility, navigation patterns, and technical errors. Preference technologies may remember display choices or recently viewed game categories. Leon188 does not use cookies to obtain online banking passwords or unrelated information stored elsewhere on your device.

You may manage browser storage through your device settings. Blocking all cookies could interrupt account login, casino sessions, live football markets, or withdrawal functions.

09 Information Sharing

Leon188 may disclose limited information to authorised service providers that support payment processing, identity verification, fraud detection, platform hosting, data security, game operation, customer support, and responsible gambling controls.

These providers are expected to handle information only for authorised purposes and apply suitable safeguards. Leon188 may also disclose information where reasonably required to investigate unlawful conduct, protect player safety, enforce contractual rights, respond to a valid legal request, or defend Leon188 and its users against fraud.

Leon188 does not authorise service providers to use player information for unrelated advertising. If business ownership or operational assets are reorganised, relevant records may be transferred with appropriate confidentiality and security protections.

10 International Data Processing

Some Leon188 technology, verification, payment, or game service providers may process information outside Malaysia. Data protection requirements may differ between locations. Where international processing is necessary, Leon188 seeks contractual, technical, and organisational safeguards appropriate to the type of information and associated risk.

International processing does not permit unrestricted use of player information. Leon188 requires authorised providers to process data for defined purposes connected with operating and protecting the platform.

11 Security Measures

Leon188 uses layered safeguards intended to protect confidentiality, integrity, and availability. Measures may include encrypted connections, access restrictions, authentication controls, event monitoring, backup procedures, secure development practices, vulnerability management, and staff confidentiality requirements.

No internet service can guarantee absolute security. Players also have an important role: use a unique password, protect the mobile device used to access Leon188, log out on shared devices, and report suspicious account activity promptly. Leon188 will not ask you to reveal your full password through ordinary support.

Where a security incident presents a material risk, Leon188 may restrict affected accounts, reset credentials, request renewed verification, and provide appropriate notice.

12 Data Retention

Leon188 retains information for as long as reasonably necessary to provide services and meet operational, security, dispute, payment, responsible gambling, and compliance needs. Different categories may have different retention periods.

Account and transaction information may remain available after closure where needed to address chargebacks, outstanding withdrawals, self-exclusion enforcement, fraud investigations, or legal claims. When retention is no longer reasonably required, Leon188 may delete, anonymise, or securely isolate the information.

13 Responsible Gambling Information

Leon188 may process gaming and payment activity to support deposit limits, session controls, cooling-off periods, and self-exclusion. This processing helps Leon188 recognise possible indicators of harm and enforce player-requested restrictions.

Information associated with self-exclusion may be retained after account closure so that Leon188 can prevent attempts to bypass the restriction through a new account, changed contact details, or another device. Further information is available on the Responsible Gambling page.

14 Player Privacy Rights

Subject to applicable requirements and reasonable verification, you may ask Leon188 to confirm whether personal information is held, provide access to relevant records, correct inaccurate information, restrict certain processing, or delete information that is no longer required.

A request may be limited where disclosure would reveal another person's information, compromise fraud or security controls, interfere with a legal claim, or conflict with necessary record-retention duties. Leon188 may request identity verification before acting on a privacy request to prevent unauthorised disclosure.

Where processing depends on consent, you may withdraw that consent. Withdrawal does not affect processing completed before the request and may not prevent processing required for account security, transaction records, self-exclusion, or legal obligations.

15 Changes to This Policy

Leon188 may revise this Privacy Policy to reflect changes in services, technology, security practices, payment options, or applicable requirements. The current version will appear on this page with an updated effective date.

Players should review this policy periodically. Where a change materially affects how personal information is used, Leon188 may provide an additional account or website notice where appropriate.

16 Contact Us

Questions about this Privacy Policy or a request concerning personal information may be submitted through Leon188 customer support via the live chat available on the platform. General account information is also available on the FAQ page.

Website email: [email protected]. The address is displayed as plain text only. Include enough information for Leon188 to identify your request, but never include your password, full card security code, or online banking credentials.